Frequently Asked Questions

Every piece is plated with genuine 18k gold (75% pure) over hypoallergenic, nickel-free brass. It is demi-fine jewellery, not solid gold — which is what allows the price to sit between ₹999 and ₹2,599 rather than in the tens of thousands.

Our plating carries an anti-tarnish finish and sits over nickel-free brass, so with sensible care it holds its colour for years. Green marks come from copper in thin, worn plating; keeping jewellery dry and off during showers, swimming and workouts prevents it.

Yes. Every piece is built on nickel-free brass, and nickel is the metal responsible for the large majority of jewellery allergies. Keep pieces dry and avoid sleeping in earrings for best results.

We dispatch within 24 hours and delivery typically takes 3–5 business days across India. Shipping is free on orders over ₹999; below that a flat ₹79 applies.

We accept returns within 7 days of delivery on unworn pieces in original packaging with tags. A clear, continuous unboxing video — started before the sealed parcel is opened — is mandatory for every return or claim.

No. We do not offer exchanges of any kind. If a piece is not right, please start a return within 7 days and place a fresh order for the piece you would prefer.

Secure online payment via Razorpay — UPI (GPay, PhonePe, Paytm, BHIM), credit and debit cards, net banking and wallets. Your order confirms instantly once payment succeeds.

Wrap a strip of paper or string snugly around the base of your finger, mark where it overlaps and measure in millimetres — around 51.8 mm is Indian size 12, 54 mm is size 14. Our ring size guide has a full conversion chart.

Put it on last after perfume and lotion; take it off before showering, swimming, sleeping or the gym. Wipe with a soft dry cloth and store in a pouch. Never use toothpaste, baking soda, vinegar, silver dip or ultrasonic cleaners.

Yes. Seraphaé Circle credits points on every delivered order, which can be redeemed against future purchases at checkout.